FAQs

Contact options

How can I reach you?
Write us an email at support@relievy.com.

Which payment methods are available?
We accept the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Klarna
  • Bank Transfer (Sofort)

What sets Relievy products apart from other brands?
Our products represent our belief that health should be simple, affordable and accessible to everyone. Our mission is to help millions of people improve their health and quality of life while saving significant costs on surgeries, pain medications, physical therapy, and more. We achieve this by offering high-quality products and avoiding inferior ones.

When can I expect results?
The time to relief may vary. Some users experience quick results while others need a little more time as it depends on your body and the nature of your problems. Reducing inflammation or relieving long-term muscle spasms takes time.

How do I know your products work?
We offer a 90 day money back guarantee. This means you have 90 days to test our products and experience their effectiveness before deciding whether to keep them.

Orders & Shipping

I forgot to use my discount – what can I do?
No problem! We will be happy to help you. Have your order number ready (and your friend's email address if you want to take advantage of a referral discount) and contact our customer service at support@relievy.com.

How do I know if my order was successful?
After ordering you will receive an automatic confirmation email. Once your order has been shipped, you will receive another email with shipment information.

Where is my order?
Please allow two to four business days for us to pack and ship your order from our warehouse. Once shipped, you will receive an email with tracking information so you can track your package online.

Returns & Exchanges

Return and Refund Requests:
Our satisfaction guarantee includes a 90-day money-back guarantee. We offer a 30-day money-back guarantee for subscription products. If you are not satisfied, we will refund you the full amount.

For returns:

  1. Contact our support at support@relievy.com.
  2. Follow the instructions from our support team.
  3. Once your request is approved, you will receive a confirmation email with return instructions.

Your question wasn't answered?
Write us an email at support@relievy.com.

Note: If you send multiple emails, your message will be pushed back in the support queue. The more emails you send, the longer it will take to receive a response. Just send us an email and we will respond within 24 hours. Cancellation requests will be processed with priority.